If you have any questions about studying at the Ruhr-Universität Bochum, you can ask the staff at the Central Student Advisory Service.
Examples of typical questions you can ask us:
If your question does not fall within our area of work, we will be happy to direct you to the right contact point.
Simple questions about studying are answered within a few minutes (approx. 10 minutes). Visit us at the Student Service Center (SSC) on campus. Please ask for a waiting number at the service point in the University Administration next door. We will call you as soon as possible.
If you have quick questions or concerns, you can also reach us by telephone on 0234/ 32 22435 at the following times
If you are unable to attend during the specified consultation hours or would like a longer consultation (approx. 30-60 minutes), you can also arrange an individual appointment with us.
The consultation can take place online, by telephone or on campus, depending on your preference. Please send us an e-mail with a brief description of your concerns and possible time slots. Our team will then get in touch with you as soon as possible.
If you have additional needs due to a disability or chronic illness, please feel free to contact us.
Contact: zsb@rub.de
Please send us your questions by e-mail. In addition to a written reply, it is also possible to make an appointment via this channel. As a rule, you will receive a reply to your e-mail within 48 hours on working days.
Mail: zsb@rub.de
The Central Student Advisory Service advises international prospective and current students on issues relating to student financing and study orientation.
If you have any questions about extending your residence permit, visa and entry, health insurance or general questions about living and studying in Bochum, please contact the RUBiss team.
Our premises and offices are centrally located on campus in the Student Service Center SSC building, just a few minutes' walk from the "Ruhr-Universität" subway station.
You can find detailed directions for arriving by public transport or by car, links to campus maps and information on accessibility on the Student Service Center page.
The Student Service Center (SSC) is accessible at ground level and barrier-free via level 0 (campus) or level 01 (on I-Nordstraße). There is also a ground-level connecting corridor from the University Administration building (UV) on level 0. An elevator in both entrance areas provides access to all floors.
There is a tactile guidance system both directly in front of and inside the building (outside: raised, inside: milled into the floor). Disabled toilets can be found on all levels of the building in room 210 directly opposite the elevator. The so-called Eurokey provides access. The intermediate doors to the corridors on the individual floors are usually open or have automatic door openers.
Information on how to find us can be found at the bottom of this page under Your way to us/Address.
During the opening hours of the service point in the university administration building next door, you are welcome to contact the staff there if you need assistance.
A separate "Campus map for wheelchair users" and a "Campus map with restrictions on use" can be found on the RUB page Arrival - Mobility.
