All questions regarding your studies at Ruhr University Bochum can be addressed to the staff of the Student Advisory Service.
Examples of typical questions you can ask us:
If your question does not fall within our area of responsibility, we will be happy to direct you to the right contact point.
During our open consultation hours, we offer short advising sessions of about 10 minutes for quick questions about your studies. You will find us at the Student Service Center (SSC) on campus. Please pick up a waiting number at the Service Point in the neighboring University Administration building. Your number will be displayed as soon as it is your turn.
If you have short questions or quick matters to discuss, you can reach us by phone at +49 234 32 22435 during the following times:
If you are unable to attend during our regular consultation hours or would like to schedule a longer session (approx. 30-60 minutes), you can arrange an individual appointment with us.
The advising session can take place online, by phone, or on campus, whichever you prefer. Please send us an email with a brief description of your request and a few possible time slots. Our team will get back to you as soon as possible.
If you have any additional needs due to a disability or chronic illness, please feel free to contact us.
Contact: zsb@rub.de
You’re welcome to send us your questions by email. In addition to receiving a written reply, you can also use this way to schedule an appointment. We usually respond within 48 hours on working days.
Email: zsb@rub.de
The Central Student Advisory Service (Zentrale Studienberatung) provides guidance to international prospective students and enrolled students on questions related to study orientation and funding your studies.
If you have any questions about extending your residence permit, visa and entry, health insurance or general questions about living and studying in Bochum, please contact the RUBiss team.
Our premises and offices are centrally located on campus in the Student Service Center SSC building, just a few minutes' walk from the "Ruhr-Universität" subway station.
You can find detailed directions for arriving by public transport or by car, links to campus maps and information on accessibility on the Student Service Center page.
The Student Service Center (SSC) is accessible at ground level and barrier-free via level 0 (campus) or level 01 (on I-Nordstraße). There is also a ground-level connecting corridor from the University Administration building (UV) on level 0. An elevator in both entrance areas provides access to all floors.
There is a tactile guidance system both directly in front of and inside the building (outside: raised, inside: milled into the floor). Disabled toilets can be found on all levels of the building in room 210 directly opposite the elevator. The so-called Eurokey provides access. The intermediate doors to the corridors on the individual floors are usually open or have automatic door openers.
Information on how to find us can be found at the bottom of this page under Your way to us/Address.
During the opening hours of the service point in the university administration building next door, you are welcome to contact the staff there if you need assistance.
A separate "Campus map for wheelchair users" and a "Campus map with restrictions on use" can be found on the RUB page Arrival - Mobility.
