Please note:

The enrollment office will not be available by phone or email during the Christmas and New Year period from December 23, 2024 to January 3, 2025 inclusive. Personal consultation hours will also be cancelled during this period.

You can reach us again from January 6, 2025. We wish you happy holidays and a happy new year!

How to contact the enrollment office of Ruhr-University Bochum

If you have any questions about your enrollment application or would like advice from the enrollment office, you have various options for contacting us.

Advice via email

Complex issues in particular are often easiest to clarify in writing. Please send us an e-mail and describe your request as precisely as possible. Please remember to include your name and, if available, your application and/or enrollment number in your e-mail.

Important: Please send attachments in PDF format only!

Hotline

You can reach us via this number

at the following times:

  • Monday: 10 a.m. to 12 p.m. and 1:30 p.m. to 3 p.m.
  • Tuesday: 10 to 12 o'clock
  • Wednesday: 10 a.m. to 12 p.m. and 1:30 p.m. to 3 p.m.
  • Thursday: 10 a.m. to 12 p.m. and 1:30 p.m. to 3 p.m.
  • Friday: 10 to 12 o'clock
Personal consultation hours

We do not require prior registration for open consultation hours. In the Student Service Centre (SSC), please first draw a waiting mark at the reception desk on level 0..

When it is your turn, your number will appear on the monitor in the waiting area.

  • Tuesday 9 - 11 a.m
  • Thursday 13 - 15 p.m.

Directions to the SSC can be found below.

For concerns that are not urgent, we recommend that you send your request by email.

You can find us here

Our offices are located in the Student Service Center (SSC) centrally on campus.

Register there at the reception on the first floor.

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