If you have any questions about your enrollment application or would like to get advice from the enrollment office, you have various options for contacting us.
Students newly enrolled for the summer semester 2026 will be the first group at RUB to have access to the new digital student ID card.
Access to the digital ID card is via the "RUB mobile" app, which you can find in the respective app store:
Please feel free to send us an email and describe your request as precisely as possible. Please remember to include your name and, if you already have one, your application number.
Important: Please send attachments in PDF format only!
You can contact our Hotline via this number
at the following times:
Our office hours for personal consultation:
You can book a fixed appointment using the link below and will then receive your waiting number directly by email:
Book a consultation appointment
Alternatively, you can also spontaneously take a waiting ticket on Level 0 in the foyer of the University Administration (UV) at the times mentioned above.
The enrollment office is located in the Student Service Center (SSC) on campus.
